Privacy Policy
Last updated: April 3, 2026
1. Information We Collect
TestWell collects personal information you provide when creating an account, placing an order, or contacting us. This may include your name, email address, date of birth, biological sex, phone number, mailing address, and payment information.
We also collect health-related information necessary to process your lab orders, including test results reviewed by licensed physicians.
2. How We Use Your Information
We use your information to process lab orders, deliver results, communicate with you about your account, and improve our services. We do not sell your personal or health information to third parties.
3. Data Security
Your data is encrypted in transit and at rest. We implement industry-standard security measures and comply with all applicable HIPAA requirements to protect your health information.
4. Your Rights
You may request access to, correction of, or deletion of your personal information at any time by contacting us at support@test-well.com.
5. Contact
If you have questions about this policy, please contact us at support@test-well.com.